This feature addresses the validity of manually filed tax forms where e-filing is mandatory. While the Gemini Communication case held a company’s manual return invalid due to strict regulatory mandates, other rulings like Shri Vasavi Gold & Bullion took a liberal view, asserting that procedural rules should not override statutory rights. Generally, courts treat e-filing as a directory requirement, accepting manual submissions if there is justification for technical difficulties or if the form is subsequently e-filed to ensure substantive justice is not denied on mere technicalities.
ISSUE FOR CONSIDERATION
Over the past couple of decades, the manner of filing of many income tax forms and returns has been converted from manual filing to electronic filing (e-filing). Such filings include income tax returns, tax audit reports, various certifications required under tax laws, income tax appeals to the Commissioner (Appeals), etc. In most such cases, e-filing is mandatory as per the Income Tax Rules, 1962.
It is, however, common to come across cases where a person files a return, etc., manually instead of through the mandatory e-filing/digital filing/uploading process. At times, the authorities ignore such filings, though made within time, resulting in denial of benefits attached to statutory compliance. Many a time, the person filing manually is not technology efficient, or has no access to the technology required for digital filing, or the power supply or internet connection is not available at that time, or the person is not conversant with the latest requirements.
The issue has arisen before the High Courts and Tribunal as to whether, when a return or form is filed manually before the due date, with e-filing done later belatedly, such manual filing is valid or not.
While the Madras, Bombay and Andhra Pradesh High Courts have taken a liberal view that such manual filing would be valid, recently, the Madras High Court has held that a manually filed income tax return was not valid, since the return was required to be e-filed.

SHRI VASAVI GOLD & BULLION’S CASE
The issue had come up before the Madras High Court in the case of CIT vs. Sri Vasavi Gold & Bullion (P) Ltd 278 Taxman 352.
In this case, pertaining to Assessment Year 2009-10, a reassessment order was passed under section 143(3) read with section 147 on 29th March 2016. The assessee filed an appeal in physical form before the Commissioner (Appeals) on 25th April 2016, within the time limit of 30 days. The appeal memorandum was kept pending in the office of the Commissioner (Appeals) till 12th December 2018.
On 13th December 2018, the Commissioner (Appeals) issued a notice to the assessee stating that, in terms of Rule 45 of the Income Tax Rules, 1962, with effect from 1st March 2016, it was mandatory to file appeals only by way of e-filing, for which the due date had been extended to 15th June 2016. The Commissioner (Appeals) proposed to treat the appeal as non est and called upon the assessee to state whether any appeal had been filed electronically; and if so, to bring it to the notice of the office of the CIT(A) immediately, along with a copy of such e-filed appeal within 10 days from the date of receipt of the said notice, failing which the manual appeal filed would be treated as invalid and disposed of accordingly.
The Commissioner (Appeals) noted that the show cause notice was served on the assessee, but the assessee neither filed the e-appeal nor replied to the notice. Hence, the Commissioner (Appeals) concluded that, in the absence of any material placed by the assessee to demonstrate that there was no negligence, inaction or lack of due diligence in not filing the e-appeal, sufficient cause had not been established by the assessee. Accordingly, the manual appeal filed by the assessee was dismissed in limine.
The assessee preferred a further appeal before the Tribunal, which was allowed, remanding the matter back to the Commissioner (Appeals) for denovo consideration and for disposal of the appeal on merits.
On appeal by the Revenue, before the High Court, , it was contended that the Tribunal erred in holding that the manual appeal filed by the assessee before the Commissioner (Appeals) was a valid appeal even where the e-appeal was not filed as mandated, and in remanding the matter back to the Commissioner (Appeals). It was argued that the Tribunal ought to have appreciated that Rule 45 of the Income-tax Rules mandated assessees to file only e-appeals with effect from 1st March 2016, which time limit was extended till 15th June 2016, only vide Circular No. 20/2016 dated 11th July 2016. It was also contended that the Tribunal ought to have held that the manual appeal filed by the assessee was non-est in view of the mandate under Rule 45 of the Rules. It was further submitted that the assessee could not plead ignorance of law, especially when assisted by professionals, and that there was no reason for the Tribunal to interfere with the order passed by the Commissioner (Appeals).
On behalf of the assessee, it was submitted that the manual appeal in Form No. 35 was filed well within the period of limitation; that the Commissioner (Appeals) did not intimate the assessee for over three years; and that only on 13th December 2018, was a notice issued, an aspect that was rightly taken note of by the Tribunal while upholding the validity of the manual appeal filed before the CIT(A) and allowing the appeal filed by the assessee.
The Madras High Court observed that there could be no quarrel with the proposition that once the statutory rules mandated a particular procedure requiring an appeal to be e-filed, the same should be filed in such manner, only and not in any other manner. The Court, however, noted the decisions of the Supreme Court wherein it was held that procedural rules are only handmaidens of justice, and if there is a failure to adhere to the procedure, and such failure is pitted against a statutory right of appeal, then such statutory right should not be abdicated or rejected on technical reasons.
Perusing CBDT Circular 20/2016, the High Court noticed that the CBDT had taken note of cases where taxpayers who were required to e-file Form 35 but were unable to do so due to lack of knowledge of the e-filing procedure and/or technical issues, among other reasons.
In order to mitigate the inconvenience caused to taxpayers on account of the new requirement of mandatory e-filing of appeals, the CBDT had extended the time limit for filing such e-appeals to 15th June 2016, and all e-appeals filed within this extended period were treated as appeals filed in time, provided the assessees filed such e-appeals within the extended period.
The High Court observed that the assessee had manually filed the appeal in Form No. 35 in the office of the Commissioner (Appeals) well within the time limit of 30 days. There were two options available to the office of the Commissioner (Appeals), first, to refuse to accept the manual filing citing Rule 45 of the Rules; or second, to receive the appeal and then return it to the assessee with a covering note stating that the relevant rule mandated e-filing of appeal with effect from 1st March 2016. However, the office of the Commissioner (Appeals) did not exercise either of these options and, therefore, the assessee was led to believe that the appeal had been accepted.
The assessee came to know that the manual appeal filed in Form No. 35 would not be entertained only when a notice was issued by the Commissioner (Appeals) after a period of three years. The show-cause notice clearly indicated that the office of the Commissioner (Appeals) was not aware as to whether the assessee had filed any appeal electronically. The facts clearly showed that, at the relevant point of time, the process of integration of manual and digital systems was not in place, as observed by the Court.
The High Court took note of the fact that in courts and tribunals, where a defective appeal is filed or an appeal is not properly presented, there exists a provision to regularize such defects, often upon payment of court fee. It further noted that where there is a lack of jurisdiction, appeal papers are immediately returned with a memo giving the party an opportunity to re-present them after rectifying defects. At the relevant time, in the present case, the office of the Commissioner (Appeals) did not have any such procedure in place to ease these difficulties.
The Madras High Court eventually held that that the manual appeal filed before the Commissioner (Appeals) should be decided on merits and not be dismissed on technical grounds, especially when the assessee was informed only after a period of three years that the manual appeal filed in Form No. 35 was not acceptable. The High Court was of the clear view that the right of appeal, being a statutory and valuable right, should not be denied on technicalities.
A similar view in favour of admitting appeals and forms filed manually has been taken by other High Courts as under:
1. The Bombay High Court, in the case of Nav Chetana Charitable Trust vs. CIT 169 taxmann.com 543, in the context of filing the option in Form 9A manually within time, and e-filing the form after a delay of 799 days.
2. The Bombay High Court, in the case of Borivli Education Society vs. CIT 304 Taxman 34, in the context of filing the audit report in Form 10B manually, which was e-filed only upon being informed of the requirement of uploading Form 10B electronically during the hearing of the rectification application filed after receipt of intimation under section 143(1) rejecting exemption.
3. The Andhra Pradesh High Court, in the case of Electron Volt Renewables (P) Ltd 168 taxmann.com 378, in the context of filing an appeal to the Commissioner (Appeals) manually due to issues arising in affixing digital signatures for online filing.
GEMINI COMMUNICATION’S CASE
The issue came up again recently before the Madras High Court in the case of CIT vs. Gemini Communication Ltd 182 taxmann.com 197.
In this case, the assessee company filed a return of income manually for AY 2008-09 on 30th September 2008 and e-filed its return of income on 6th November 2008 belatedly. The assessment under Section 143(3) was passed on 31st December 2010, rejecting the deduction claimed under section 80-IC on the ground that the return filed electronically was belated, as the provisions of section 80AC required that, for the purpose of claiming deduction under section 80-IC, the return ought to have been filed in time.
The appeal by the assessee to the Commissioner (Appeals) was dismissed. On further appeal, the Tribunal allowed the appeal of the assessee, expressing the view that the scheme for electronic filing of returns of income has been framed only by the CBDT, and that there was nothing in the Act which made it mandatory for the assessee to file a return only electronically. The Tribunal remanded the case back to the AO to consider the deduction under section 80-IC of the Act as per law.
The Madras High Court observed that the issue in question boiled down to whether the assessee had an option to file its return of income manually. It examined the provisions of section 139 and noted that it did not specify the manner of filing of the return for it to be a valid. It then noted that Rule 12(3), inserted with effect from 14th May 2007, stipulated that all assessees, including companies, were required to file their returns of income electronically. The only option available to the assessee while e-filing was whether to digitally sign the e-return or submit a physical ITR V after e-filing of the return.
The High Court observed that there was no option, under the rule, for filing of a return manually, followed by an electronic return thereafter, especially, beyond the due date. The High Court also noted subsequent amendments to the Rules mandating almost all persons to e-file their returns.
The Madras High Court noted that, in the case before it, the assessee was a company, and in light of the prescription under Circular No.9/2006 dated 10.10.2006, which stated that “All corporate taxpayers are necessarily required to furnish the return for assessment year 2006-07 electronically after 24-7-2006. Thus, a company has to necessarily file e-return either under digital signature or in accordance with two step procedure explained in para 2 or in accordance with the Scheme mentioned at para 3(i). However, for other class of taxpayers, it is optional to furnish an e-return”, it became incumbent upon such assessee to file a return of income electronically following the procedure set out in that Circular. There was no further avenue available for a company to continue filing manual returns of income.
It was also pointed out on behalf of the Revenue that the company had e-filed its earlier two years returns. The High Court observed that the assessee was therefore not unaware of the procedure for submission of the e-return of income.
The High Court further observed that, while it was true that the impetus for the e-filing scheme emanated from the CBDT, there was nothing improper in that, as the CBDT is the apex body for streamlining and managing tax administration. Hence, there was no merit in the Tribunal’s conclusion that the CBDT had overridden statutory stipulations and rules. The necessary amendments to the Rules to enable such mechanisms had been made, and circulars were issued from time to time. The inception of the e-filing schemes was in the interest of administrative efficiency, and was a necessary incident of progress.
The Madras High Court allowed the appeal of the revenue, holding that the manually filed return was an invalid return, and therefore, the deduction claimed under such a return u/s 80IC was not allowable.
OBSERVATIONS
Generally, the Courts have found that the manual return and such other filings under the Act are valid, and that any claim made thereunder are allowable and not to be denied. In some cases, the courts have found the subsequent e-filings to be a factor that strengthens the case of the assessee filing manual return, forms, or reports, more so where difficulties in e-filing have necessitated such manual filings. Besides the decisions referred to above, in various cases where difficulties in e-filing have been pointed out by assessees, the High Courts have permitted manual filing of returns or forms. One may refer to the following cases:
Samir Narain Bhojwani vs. Dy CIT 115 taxmann.com 70 (Bom) – In this case, the Bombay High Court held that procedure of filing return of income cannot bar an assessee from making a claim which he is entitled to. The Court directed the assessee to make an application to the CBDT and, in the meantime, to file the return in electronic form as well as in paper form with the AO and return of income would be taken up for consideration only after the decision of CBDT.
Cosmo Films Limited [TS-282-HC-2019(DEL)] – In this case, the Delhi High Court directed the CBDT to either allow assessee (claiming Sec.10AA deduction) to file return of income manually or alter online utility to enable the assessee to file the return claiming the carry forward of losses of its ineligible unit. The High Court took note of the decision of the Madras High Court in Tara Exports vs. Union of India 98 taxmann.com 363 and observed that ‘when faced with the situation of a software glitch that prevents an Assessee from either filing a return or claiming a benefit, the Courts have repeatedly had to permit the manual filing of return/claims and have directed the Respondents to act on such manual filing of returns.’
Shyam Century Ferrous Ltd vs. ACIT ITA No 1 of 2025 dated 26.6.2025 (Meghalaya HC) – In this case, the Tribunal had held that a mistake could be corrected by filing a revised return and had directed CPC/AO to consider the revised return, if filed. The assessee approached the High Court for directions as it was unable to e-file the revised return, which was mandatory. The Department conceded, and the High Court directed that the CPC/AO would accept the revised returns filed manually/physically, for due consideration.
In Gemini Communication’s case, from a reading of both the High Court’s order and that of the Chennai bench of the Tribunal (144 ITD 634), the facts are not clear as to what was the difficulty that prompted the assessee to file a manual report before the due date and then subsequently e-file an identical return. No such difficulty appears to have been brought to the notice of either Tribunal or the High Court, which necessitated the filing of the manual return.
The only argument taken up seems to have been that the CBDT exceeded its powers in requiring e-filing. This contention, though valid, did not appeal to the court, which, without providing reasons for not accepting it, held in favour of mandatory e-filing of the return.
One aspect that had been appreciated by the Tribunal in Gemini Communication’s case, was that filing of return electronically was a directory requirement and, if the return is filed manually on or before due date, such return should not be ignored. The Tribunal observed that, at most, the AO could have done was require the assessee to file the return again electronically so that the technical requirement of processing was satisfied.
The Madras High Court does not seem to have addressed this aspect of directory versus mandatory requirement while deciding the appeal and instead considered only whether the CBDT requirement was in accordance with the Rules Importantly, the Court did not consider its own ruling in Shri Vasavi Gold & Bullion’s case, which, if cited, may have led the court to decide differently.
There have been a number of decisions where Courts have taken a view that filing of a form was mandatory, but that the time limit laid down in the rules for such filing is a directory requirement, and have therefore accepted belated filing of the form. Similarly, violation of the procedure for e-filing is, in substance, violation of a directory requirement, and not a mandatory requirement, particularly where the return is otherwise complete in all respects. When the same return is subsequently e-filed, that should constitute sufficient compliance with the requirement, particularly in cases where there is adequate justification for not being able to e-file the return.
The better view therefore seems to be that if a return or form is filed manually instead of being e-filed, it will still be valid filing. Where the same return or form is subsequently e-filed, there would certainly be a strong case for accepting the manual filing, particularly where there is a valid justification for the inability to e-file the return or form.

