3. [2026] 183 taxmann.com 201 (Delhi – Trib.)
Booking.Com B.V. vs. ACIT (International Taxation)
A.Y.: 2018-19
Dated: 06.02.2026
Articles 5 and 7 of India-Netherlands DTAA – Consideration received for the use of a digital platform hosted outside India by users to book accommodation did not constitute a fixed or dependent agent permanent establishment.
FACTS
The Assessee was a tax resident of the Netherlands. It held a valid tax residency certificate (“TRC”). The Assessee had developed a digital platform that showed the availability of hotels/guesthouse accommodation to users and enabled them to make reservation. The users and hotels directly entered into contracts for accommodation, and the Assessee acted merely as an intermediary. The Assessee was entitled to a commission, which was payable only after the user made payment for the accommodation, which was not refundable. The platform was hosted outside India.
For the relevant year, the Assessee did not furnish a return of income (“ROI”). Annual Information Return (“AIR”) and Form 26AS of the Assessee reflected certain transactions. Hence, the AO issued show-cause notice under section 148A(b) of the Act. As the AO did not receive any response from the Assessee, the AO reopened the matter by issuing a notice under section 148.
In response to the notice under section 148, the Assessee furnished ROI disclosing ‘nil’ income. The AO alleged that the Assessee had a fixed place and dependent agency permanent establishment
(“PE”) in India. Accordingly, the AO attributed the entire receipts as income. The DRP upheld the order of
the AO.
Aggrieved by the final order, the Assessee appealed to ITAT.
HELD
The Assessee was a tax resident of the Netherlands and was entitled to benefits under the India-Netherlands DTAA. The digital platform that enabled users to reserve hotel accommodation was hosted on servers outside India.
The Assessee did not have any place of business or any equipment owned or at its disposal in India. It also did not have any agent or personnel in India. Further, the hotels had not made accommodation available to the Assessee.
The AO had failed to establish with evidence that (i) the Assessee had an identified place in India at its disposal; and (ii) the Assessee carried on its business in India through such place. Hence, the Assessee did not have a fixed PE in India.
The Assessee was entitled to a commission at a fixed rate, which was computed on accommodation charges received by hotels/guesthouses from users. The terms of the agreement between the Assessee and accommodation providers were on a principal-to-principal basis. Hence, there was no element of agency involved.
Accordingly, the ITAT held that the commission, being booking fees received by the Assessee for enabling users to book accommodation, was taxable only in the Netherlands.
Authors’ Note – During the hearing, Revenue argued that commission should be taxable as royalty / FTS following Delhi ITAT ruling in Sabre Decision Technologies International LLC [2023] 152 taxmann.com 51 (Delhi – Trib.). The ITAT did not comment on the same. The said case pertained to an American LLC providing airline booking application, passenger solutions and consulting services. In the absence of TRC, it was held that consideration was taxable as royalty towards use of process or imparting of information / experience under the domestic law without evaluating scope of treaty provisions.
