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July 2026

Technology as Infrastructure

By Mayank Lakhani, Chartered Accountant
Reading Time 24 mins

For Indian accounting firms aiming for global scale, technology is no longer a mere support function; it is the core infrastructure driving growth. To seamlessly deliver services across borders, firms must invest strategically in cloud computing, artificial intelligence, and integrated collaboration platforms. This technological foundation enables standardized workflows, centralized knowledge management, and robust professional governance. However, successful adoption requires navigating significant challenges, particularly change management, cybersecurity threats, and stringent data privacy regulations. Ultimately, technology should not replace professional judgment but rather amplify human expertise, ensuring firms maintain the unwavering quality and trust demanded in a complex global marketplace.

As leaders of professional services firms, we are witnessing a defining shift in how accounting firms must prepare for growth. India’s accounting firms today operate in an increasingly global, connected, and demanding marketplace, where ambition is no longer limited by geography, but enabled by capability.

In this environment, technology must be understood not as a support function, but as core infrastructure. It is the foundation that allows firms to scale consistently, serve clients across jurisdictions, navigate regulatory complexity, and maintain the standards of quality

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