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November 2008

Deficiency in service by company/dealer supplying LPG cylinders and regulators : Consumer Protection Act 1986 S. 2(1)(g).

By Dr. K. Shivaram, Ajay R. Singh, Advocates
Reading Time 1 mins

New Page 17 Deficiency in service by company/dealer supplying LPG cylinders and
regulators : Consumer Protection Act 1986 S. 2(1)(g).

 

Death caused due to leakage from LPG cylinder/regulator. The
NCDRC held that it was duty of Indian Oil Corporation (IOC) to provide technical
facilities to its consumers and periodically examine the cylinder or the
regulator to find out its defects.

 

As the Indian oil company also did not ask its dealer to get
the regulator and cylinder examined by any expert, the dealer and Indian Oil
Corporation were held jointly and severally liable to pay compensation to the
complainant.

[ Regional Manager IOC Ltd., Bhopal v. Rakesh Kumar
Prajapati & Ors., AIR 2008 (NOC) 1988 (NCC)]



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