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May 2026

AI Implementation In GST Practice

By Sunil Gabhawalla, Chartered Accountant
Reading Time 18 mins

The question before the GST professional today is no longer whether to adopt Artificial Intelligence, but how to do so with rigour, responsibility, and an informed understanding of its limits. This article examines the distinction between rule-based automation and Generative AI, maps each significant practice area of indirect tax work to the appropriate technology, and offers a practitioner's framework for adoption that keeps professional accountability intact.

I. INTRODUCTION

The Goods and Services Tax framework, by its very design, is a data-intensive, process-heavy, and interpretation-rich regime. Compliance timelines are unforgiving, the volume of transactions is enormous, and the legal landscape evolves continuously through notifications, circulars, advance rulings, and judicial pronouncements. Against this backdrop, the arrival of Artificial Intelligence (‘AI’) represents both a significant opportunity and a set of risks that demand careful navigation.

In common parlance, the term AI is often used generically, and without appropriate differentiation. A firm that deploys a Python script to automate GSTR-2B reconciliation, and a firm that uses ChatGPT to draft a reply to a show-cause notice, are both said to be 'using AI', but the technology involved, the risks assumed, and the oversight required are fundamenta

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